Major overhaul of online services for the Foundation
Qmea implemented a modern digital package for the Patmos Mission Foundation, which included a new look, brand guide, extensive website redesign, online store and radio operations management system. At the heart of the project were intelligent solutions such as dynamic forms, customer management integrations, and a unique donation tool that responds to user needs.
The cooperation also includes ongoing monitoring and updating services, which will be used to further develop the website and other activities in the desired direction.
Patmos Missionary Foundation is a co-christian, non-denominational mission and relief organisation.
Website redesign as an essential part of the total transformation of the entire online presence
The redesign results in an easy-to-use, efficient and modern website
Starting point
The client wanted a modern website in terms of usability, integration and design. The core functionality of the website was to provide a secure and easy way to donate.
Patmos wanted an easy, quick and efficient way for staff or stakeholders to update the content of the website.
Project components
Website was implemented according to the customer’s needs, including the following features:
- dynamic and intelligent holiday solutions that integrate with CRM and other relevant systems
- newsletter automation
- e-commerce integration with accounting system (Procountor)
- a donation tool with features tailored to the needs of Patmos.
The service was implemented WordPress platform and Woocommerce on. It is run on a cluster of servers created by Qmea, where updates do not cause service interruptions.
The donation tool allows you to donate securely:
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- It responds dynamically to user navigation.
- The background is the integration of the payment system.
- Svelte was chosen as the code language for the implementation.
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Result
The new website solution is a more agile and faster overall platform solution for website maintenance, without compromising security and continuity. It integrates with other systems and adapts to changing needs.
Benefits of the new website for Patmos and Patmos lovers:
The new website will bring significant benefits, including
- easy updating of content: content can be easily updated by anyone, ensuring that it is always up-to-date
- improved usability: functions such as filling in forms and donating are fast and user-friendly
- a seamless user experience: a clear and consistent experience across different devices – be it a computer, tablet or smartphone.
These changes will make the site better, faster and easier to use for all customers.
We are very pleased with our collaboration with Qmea. Everything has run smoothly with a friendly can-do attitude throughout. Even in more challenging and unexpected situations, the Qmea team has been easy to reach and all issues have been resolved quickly. Most of all, it’s been truly inspiring to brainstorm, share ideas, and develop the Patmos website together. The results speak for themselves - our reach, user experience, and online donations have all increased significantly.
Pasi Turunen, Executive Director, Patmos Foundation for World Missions
Other online services complete the package
Continuous update service and further development of the website based on the data generated by analytics, have continued to work closely with us. They help keep the site secure, modern and responsive to changing needs.
Implemented later WordPress – Sales Force integration raised the overall efficiency and effectiveness of operations to a new level.
We have also worked with the client to implement an extensive radio production management system and marketing and training activities.
Partnership creates value
As a long-term online service provider, we understand the customer’s needs in a holistic way.
Through continuous collaboration, the site remains secure and provides an excellent user experience as browsers and interface preferences change.
Continuous development through the Service Manager service
Our service manager service ensures that the website is constantly evolving based on customer needs and analytics data. We use a DevOps process that focuses on Kanban methods for backlog management and prioritisation of development tasks.
Together with the client, we regularly update and optimise the site. This approach allows for agile, fast and customer-centric development.
As a long-term partner, we understand our customers' needs very well.
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